Reviews from TrustedCompany.com
This is what customers say
Reviewed on Mon, 18/06/2018 - 07:47
Bus delayed by 3 hrs and no refund
I had booked a bus with the carrier seasons and the bus was delayed by 3 hrs and the operators didn't have a clear idea on when the bus would surely arrive. As i had a flight to catch i took another bus. \nAnd when i try to get refund. They aren't giving refund telling that the tickets are confirmed.... Yes i know the tickets are confirmed. When i booked it was confirmed for 10 a.m not 1 p.m. \n\n\nI would surely not recommend any of my friends and colleagues to book through this website. \n\nYou are just looting some person's hard earned money.
Reviewed on Fri, 18/05/2018 - 04:15
I amazed with their quick reply. Thanks again for their swift response!
Reviewed on Sun, 06/05/2018 - 14:16
KKKL IS BAD, NEVER TAKE THEM,
YOU WOULD END UP GETTING CHEATED AND LEFT BEHIND WITHOUT ANY ASSISTANCE!!!
Reviewed on Mon, 16/04/2018 - 09:48
Friendly customer service
Friendly customer service to help us to request bus company to change tickets for us.
Reviewed on Tue, 27/03/2018 - 05:15
trip took much longer than they advertised
I had a bad experience with them going from Singapore to Kuala Lumpur. When I purchased my ticket the website advertised that the ride would take 5 hours. It ended up taking 7 hours and I missed my flight. The route included driving past the airport (which was my drop off point) into the city and then transferring to another bus which obviously delayed everything. If they had advertised correctly I would have booked accordingly. I lost out on 7 hours plus having to buy a new ticket.
Reviewed on Sat, 10/03/2018 - 06:29
WORST OF WORST! BUS DID NOT SHOW UP, NO REFUND!
i book the ticket from them, the bus didnt turn up n they refuse to refund!\n\nLIERS! SCAMMERS!!! STAY OUT OF THIS CHEAPSKATES!!\n\nTHE AGENCY N WTS / CITY EXPRESS SUCKS!!!\n\n\n\n\n[inappropriate content removed]COMPANIES!!
Reviewed on Tue, 23/01/2018 - 08:33
Good experience with this bus online ticket platform
Bus online ticket had given me a good experience when I used them to book and purchase bus ticket. I took the bus trips from KL to Larkin and from Larkin to KL. The bus services that I choose were Transnasional and KKKL Express. Both bus companies made me feel safe during the trip. \nTheir website is user-friendly and have direct user interface when I use their service. They have direct booking search box to find trip and easy to use. I have booked my ticket by just choosing my departure point, destination, departure date and put the number of passenger in the booking search box. For me, it is easy to understand the flow of bus online ticket booking process. After that, it will show many bus options and their information from the list. Besides, we can compare prices and departure time that suits for our journey.\nBest part is, they gave me a discount code to buy ticket. Basically, they will display on announcement or promotion part at their website and they also have roadshows to promote their online ticket booking service. So, bus online ticket is one online platform that I like to use because I have no problem in booking and making payment.
Reviewed on Thu, 07/12/2017 - 09:13
707 travel group
I don't want to hurt anyone just... The bus driver keeps talking on his cell phone while driving! It makes me feel insecure. I've always been a fan of this company bus, but lately I've found that the bus has been making phone calls to friends all the time. It makes me and my family very insecure! And it's raining! What happens if something happens! Please control it! 707 TRAVEL GROUP (Melaka 707 express)
Reviewed on Thu, 07/12/2017 - 06:03
Train Service\nI book the ticket with D3A and D3B, email confirmation also state the same.\n\nAfter that, second email with ticket come with A2C and A3D.\nI recheck the D3A and D3B, they still available...\n\nWrite email to them, they reply"there is nothing we can do as we do issue the e ticket".\n\nLike you paid the money already, they do not care about you even they provide the wrong number...\n\nAdvise: do not use this company services....
Reviewed on Fri, 08/09/2017 - 12:49
Convenient and trustworthy