Reviews from TrustedCompany.com
This is what customers say
Reviewed on Wed, 20/04/2016 - 15:34
If there is anyone from Malaysia want to complaint to tribunal /ttpm pls ask me join together.\nEmail: [private info removed]
Reviewed on Wed, 25/11/2015 - 09:01
Increase prices during promo sales!!
They will delete your truthful comments and block you on facebook so no one else knows the truth. iphone was 3,543 day before the sale, on the day same exact link to the same item, 3,699 to then give you 160 off.... illegal in most countries but nothing done about it in south east asia. terrible to then delete my comment and block the truth on facebook instead of replying to me. will never trust or use
Reviewed on Thu, 22/10/2015 - 06:42
 stock and delivery times and non-existent help centre
Just to highlight Ensogo Malaysia's fraudulent business practices. I made the BIG MISTAKE of buying an air purifier from as they said they had stock and delivery time of 7 working days :( Up to 22 October 2015, they still have not delivered it (1 week late) which is compounded by the fact noone picks up at the call centre contact and they ignored my THREE emails asking about the delivery date! They finally responded when I left negative feedback on their facebook page (of course); but they then made it worse - by deleting my negative feedback facebook post AND blocking me from their page to comment!!! Now, you know they are hiding their weaknesses and trying to run a scam - as scammers hide when they have gone wrong and when they have been caught out doing something wrong.\n\nFurther, if you look on their wall, its FILLED wiith customer complaints on delivery delays. Further, when they finally responded, they STILL would not commit to a delivery date - telling me it might arrive next week. (mind you it will be almost a month from the date of purchase next week!) Of course, I asked for an exact delivery date or a refund - I mean if I knew it would take this long I would have obviously bought it from somewhere else or WALKED IN A STORE! \n\nIn conclusion, Ensogo is NOT to be trusted on their representations on delivery times and stock. They take more than a month to deliver (probably because they order it from another source and then deliver it). The fraud arises when their delivery estimates are WAY off base (misrepresentation which causes me to make a purchase from them, when I could purchase it from another website is FRAUD) and they are uncontactable for delivery estimates or recourse for a refund (thus making it harder for me to purchase from another website in the meantime - FRAUD).\n\nDO NOT USE ENSOGO MALAYSIA EVER.