Reviews from TrustedCompany.com
This is what customers say
Reviewed on Wed, 09/05/2018 - 06:49
17 days delivery? You kidding me.
It's been 3 weeks and i still haven't received my package, i don't know if should complain to hermo or g-dex, so annoying.
Reviewed on Sat, 28/04/2018 - 17:04
past 3 days, i still don't get my item (it's what the website show)
Reviewed on Tue, 13/06/2017 - 07:55
Super Good Service & Satisfied!!
Never experience bad thing. Purchased items at Hermo 4 times already. Fast delivery (3days max), Good quality items, tons of discount (+voucher) and sometimes got free gift!
Reviewed on Wed, 17/05/2017 - 14:24
can get the ordered product within 3 days and good service
Reviewed on Mon, 27/03/2017 - 13:18
Will stop purchasing from Hermo
After seeing reviews, pretty sure there are very bad customer experiences compared to others who are lucky enough to avoid such unfortunate cases. \n\nPurchased item on International Women's Day when there was no statement on expiry date of product in less than 12 months. If an eye product is about to expire soon, the only way to tell is ridiculously generous discounts or the site stating expiry date. Neither was there when purchased. After receiving items and checking, i returned to the site and realised they put the expiry date on the page after purchase. \n\nWrote a review but was not accepted for publication. As evidenced by other comments, the customer service on complaints are extremely poor and should not be an example set for Malaysian online stores. \n\nIncluding order number to show that i have purchased from Hermo: \n(Order no.[private info removed])
Reviewed on Thu, 12/01/2017 - 10:14
BAD SERVICE AND VERY SLOW RESPOND
I order 3 items since 6 january 2017, and i already payment but until now there's no news update about my parcel (it should be 1-3 working days process) i already call many times to Hermo (only push by email to the courier) and courier but still zero, this is my first time shopping by online in Malaysia. i really2 disappointed :(
Reviewed on Sat, 24/12/2016 - 03:28
i love this website for my beauty products
Reviewed on Tue, 13/12/2016 - 16:41
Reviewed on Mon, 12/12/2016 - 11:03
BEST ONLINE BEAUTY SHOP EVERRR!
Love Hermo's unique and pretty layout as well as the interactive design. Hermo offers free shipping when purchasing 2 or more items, which I just LOVE... Besides, free gifts are usually given when we purchase online, which is super cool <3
Reviewed on Tue, 06/12/2016 - 08:50
Great and trusted services!
They offer nice services on the products they sell, fast delivery and authentic products sold!