It's been 3 weeks and i still haven't received my package, i don't know if should complain to hermo or g-dex, so annoying.

past 3 days, i still don't get my item (it's what the website show)

Never experience bad thing. Purchased items at Hermo 4 times already. Fast delivery (3days max), Good quality items, tons of discount (+voucher) and sometimes got free gift!

can get the ordered product within 3 days and good service

After seeing reviews, pretty sure there are very bad customer experiences compared to others who are lucky enough to avoid such unfortunate cases. \n\nPurchased item on International Women's Day when there was no statement on expiry date of product in less than 12 months. If an eye product is about to expire soon, the only way to tell is ridiculously generous discounts or the site stating expiry date. Neither was there when purchased. After receiving items and checking, i returned to the site and realised they put the expiry date on the page after purchase. \n\nWrote a review but was not accepted for publication. As evidenced by other comments, the customer service on complaints are extremely poor and should not be an example set for Malaysian online stores. \n\nIncluding order number to show that i have purchased from Hermo: \n(Order no.[private info removed])

I order 3 items since 6 january 2017, and i already payment but until now there's no news update about my parcel (it should be 1-3 working days process) i already call many times to Hermo (only push by email to the courier) and courier but still zero, this is my first time shopping by online in Malaysia. i really2 disappointed :(

i love this website for my beauty products

Great company

Love Hermo's unique and pretty layout as well as the interactive design. Hermo offers free shipping when purchasing 2 or more items, which I just LOVE... Besides, free gifts are usually given when we purchase online, which is super cool <3

They offer nice services on the products they sell, fast delivery and authentic products sold!